Troubleshooting

Information on common issues encountered in Haiku.

Sasha Joseph avatar Zack Brown avatar Taylor Poe avatar
12 articles in this collection
Written by Sasha Joseph, Zack Brown, and Taylor Poe

Troubleshooting: Proxy/VPN

I'm trying to sign into the app, but I keep getting a time-out error. My machine uses Proxy/VPN.
Sasha Joseph avatar
Written by Sasha Joseph
Updated this week

Troubleshooting: The app is very slow

I'm experiencing delays when trying to animate something.
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Written by Sasha Joseph
Updated this week

Troubleshooting: Animation playing at different speeds

My animation plays just right in my computer but slower in my external monitors.
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Written by Sasha Joseph
Updated this week

Troubleshooting: Figma imports

My Figma slices are not appearing in the Haiku Library.
Zack Brown avatar
Written by Zack Brown
Updated over a week ago

Delete project: Troubleshooting

I can't use the dotted icon to delete my project. What should I do?
Sasha Joseph avatar
Written by Sasha Joseph
Updated over a week ago

NPM Troubleshooting

When running `npm install @haiku/cli` NPM throws a E404 not found.
Zack Brown avatar
Written by Zack Brown
Updated over a week ago

Haiku error in production website

Uncaught TypeError: timeline.matchesCriteria is not a function
Sasha Joseph avatar
Written by Sasha Joseph
Updated over a week ago

Share page troubleshooting

My Haiku used to work but now it looks strange when I open it on the share page.
Taylor Poe avatar
Written by Taylor Poe
Updated over a week ago

Haiku 404: error when using your Haiku in a project

404: Failed to load resource
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Written by Zack Brown
Updated over a week ago

Troubleshooting: Haiku in Mac

Do I need to have Haiku on the Applications folder?
Zack Brown avatar
Written by Zack Brown
Updated over a week ago

Trouble importing slices from Sketch

Some of my slices are not showing up in Haiku's library, why?
Sasha Joseph avatar
Written by Sasha Joseph
Updated over a week ago

Troubleshooting: Text elements cropped at the bottom

What should I do if my texts are cropped?
Taylor Poe avatar
Written by Taylor Poe
Updated over a week ago